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Digital Gravity Studio

Privacy Policy

Last updated:

This policy explains what information Digital Gravity Studio collects when you use digitalgravitystudio.com, how we use it, and the choices you have. It covers our marketing pages, the product demos, and the booking pages where you schedule a call with us.

Who we are

This website is run by Digital Gravity Studio LLC (“Digital Gravity Studio,” “we,” “us”), a web and software studio based in Pensacola, FL. You can reach us at:

Information we collect

Information you give us. We only collect personal information that you choose to give us:

  • When you book a call: your name, your email address, any notes you add, the meeting time you pick and your time zone (your browser fills this in, and you can change it).
  • When you try a product demo: the Fence Planner and Instant Roof Quote demos let you type an address to see it on a map. We use the address only to find it on the map, and we do not save it.
  • When you call or email us: your phone number or email address and whatever you tell us.

Information collected automatically. Like most websites, the services that host and protect this site automatically receive technical information when you visit, such as your IP address, browser and device type, the pages you request, and the page that sent you here. This happens in standard server and security logs.

We do not run analytics tools, advertising pixels or tracking scripts on this site, and our marketing pages do not set their own cookies.

How we use information

  • To schedule, confirm, change or cancel the calls you book, and to hold those meetings.
  • To reply to your questions and follow up about the services you asked about.
  • To show the product demos you use.
  • To keep the site running, secure and free of spam and abuse.
  • To meet legal obligations.

Who we share it with

We do not sell your personal information, and we do not share it for targeted advertising. We share it only with service providers that help us run the site and our business, and only as needed for them to do that work:

  • Website hosting and delivery: Vercel hosts our marketing pages, and Cloudflare delivers and protects the site. Our booking system runs on cloud servers we manage on Microsoft Azure, with a private database for booking records.
  • Calendar and video meetings: when you book, the booking system creates an event on our team member’s Google Calendar with your name, email address and notes, and adds a Google Meet link when the call is a video call. Google then sends you the calendar invitation.
  • Email delivery: when the booking system sends confirmation, change or cancellation emails, it sends them through our email delivery provider, Resend.
  • Map demos: when you use a product demo, your browser loads map imagery directly from Mapbox and, for some views, the U.S. Geological Survey. Those services receive your IP address and the map area being viewed. Addresses you type are sent through our server to the U.S. Census Bureau’s public address lookup to find the location on the map.

We may also keep a copy of booking details in our own internal lead records so our team can follow up and filter out spam. We may share information when the law requires it, to protect our rights or the safety of others, or as part of a merger, sale or transfer of our business.

Cookies and tracking

Our marketing pages do not set their own cookies, and we do not use analytics or advertising cookies. Cloudflare, which protects the site, may set a strictly necessary security cookie to tell real visitors apart from automated traffic. Members of our team who sign in to manage the booking system receive a sign-in cookie; visitors who book a call do not need an account.

You can block or delete cookies in your browser settings. The site will still work, although a security check may ask you to confirm you are not a bot.

We do not currently respond to “Do Not Track” or Global Privacy Control signals, because we do not run the kind of tracking those signals are meant to stop.

How long we keep information

We keep booking details for as long as we need them to hold the meeting, follow up, and keep normal business records, or until you ask us to delete them, unless the law requires us to keep them longer. Our service providers keep technical logs for their own limited periods.

Security

We use reasonable measures to protect your information, including encrypted connections (HTTPS), restricted access to the booking system, and private links for managing a booking. No website or online service is completely secure, so we cannot guarantee the security of information sent to us.

Your choices and rights

  • You can cancel or reschedule a booking with the private link shown when you book, which is also included in your calendar invitation.
  • You can ask us to show you, correct or delete the personal information we hold about you by emailing [email protected]. We may need to confirm your identity first.
  • Residents of California and some other states may have additional privacy rights under their state’s law. Contact us to use them. We will respond within the time the law allows and will not treat you differently for using your rights.

Children’s privacy

This site is meant for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy when our site or services change. We will post the new version on this page and change the “Last updated” date at the top.

Contact us

Questions about this policy or your information? Contact us:

See also our Terms of Use and Accessibility Statement.